How Negative Leadership Screws Up Organizations
John Robb is pointing today to a great diagram by Steven Mason (PDF) that illustrates John Boyd’s teachings on how positive reinforcement by leaders can create a strong organization, and negative reinforcement by leaders can undermine it.
It’s written for military audiences, but to my mind it’s just as applicable to the business world. Ask yourself how many companies you’ve worked for where the managers distrusted and closely managed their subordinates behaved in the ways described by Boyd’s negative-reinforcement model. Lord knows I’ve worked for a few :-/